nSource Helpdesk

There is no faster way to provide support to end users than by having someone available on-site, but an IT department is expensive, especially for organizations with fewer than 75 employees. Our service model fills this need.

With nSourceIT, your organization receives 1 hour of on-site support per day, per 10 employees. If you have 50 employees, we recommend an average of 5 hours of on-site support daily. During those hours, we provide immediate assistance and support to end users. Our customers enjoy peace of mind by having someone available on-site to assist with any issue arising during the day. No waiting on hold. No waiting for a technician to arrive from far away. We give an immediate response for an immediate resolution.

When there are no end user requests, this time is spent on project-related work, site documentation, budget planning, proactive maintenance, and other relevant matters.

Give us a call at 202-483-6333 or email us to learn more about how nSourceIT can help your organization.